Customer Reviews

Our clients have been on some fantastic tours this month.
Below are just a few comments we have recently received.

Hi Amy

You absolutely excelled yourselves with this deal!
I had a party of 75 so was a little concerned about the meal and if they would manage to keep it hot. Well, the fish and chips and peas was superb! Beautifully cooked and lovely white fish in tasty batter, I don’t know how they did it!
At the theatre we had fantastic seats with a perfect view of the show. Of course you can’t beat Phantom! Interestingly, one of my party bought a theatre ticket only for her London based daughter- and paid more than double for that than we had for the lunch and ticket!
I have had many emails from my club members who were full of praise for this day out. Thank you , Groups Direct, you hit the jackpot!


Hello Amy,

Our day trip to Eltham Palace could not have been any better - such a lovely place to visit.
The lunch at The Hotel was enjoyed by all and the service was excellent.
Many thanks to you and your team for arranging this booking for myself and my club members.
Kindest regards



Hello Amy,
Just a note to let you know our Royal Opera House tour was absolutely wonderful today.   We were stuck in a lot of traffic and didn’t arrive until about 10.50am, so we missed the auditorium tour as they were just about to switch the lights off.  It was super watching the dancers – we were mesmerised by them, we saw many costumes and heard  much about the history of the building from two excellent guides.  We even met a prima ballerina in the lift!
However, on the afternoon tour they included the auditorium for us and the whole day was enjoyed by everyone.  The lunch at Tuttons was excellent and the waiter who served us all was exceptional.
Thank you very much for making these excellent arrangements for us.
Kindest regards,

Evening Amy,
I was going to email you but we’ve been out all day so you got to me first!!
Everybody had a very memorable day and we have received lots of good feedback. Some of them hadn’t heard of the Mail Rail and they were genuinely shocked/surprised and so enjoyed the train. As for the museum so much history to take in (and absorb!) absolutely wonderful.
The Restaurant went down very well, no complaints, the food was extremely good, hot and served fast - no waiting around. 
Many many thanks Amy for all your help with this, it’s much appreciated and takes the hard work out for us as organisers.
Here’s to the next time.
Our Best Wishes to you and the Team
Jan & Algy

Good morning Amy

The day went brilliantly, thank you for arranging it.
The restaurant was very accommodating and the food and service was great. They managed to squeeze us all in down stairs (52). 
The Royal Opera house tour was also brilliant they split us into 3 groups and each guide was very enthusiastic.
They also want to do a Houses of Parliament & Westminster abbey tours.
Thanks again.lets hope we can get together again on another trip.
Kind regards


Hi Amy,
Thanks for your e-mail. We spoke to our driver on the trip yesterday who said everything was going well. Today we have had phone calls to say how super the trip was and we also had an email from a customer to say:
‘Many congratulations for a superb day out in London at St Paul’s Cathedral. Everything about today, your two drivers, the lunch at Cafe Rouge and the guided tour of the cathedral made it a day to remember. Graham, our guide around the cathedral, gave such an illuminating and entertaining talk as we followed him around the cathedral that made our day at St Paul’s complete’
Kind regards



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Groups Direct

Suite 1

7 Freebournes Court




About Us

Groups Direct is an award-winning Group Travel Company with over 28 years' experience within the groups industry.

Groups Direct is based in Witham, Essex.

Our office hours are Mon - Thurs 9am - 5:30pm and Friday 9am - 5pm.

If you have an emergency outside of these hours, please call our emergency number on 01376 535888